Refund policy

RRE Mobility Pvt Ltd (tinydabba) - Refund Policy

Thank you for shopping at tinydabba a brand owned by RRE Mobility Pvt Ltd! We want you to be completely satisfied with your purchase. If you are not, we offer a generous return and refund policy.

Return and Refund Eligibility:

    • You are eligible for a full refund within 7 days of your purchase.
    • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
    • Several types of items are exempt from being returned. These include:
        • Perishable goods (such as food, flowers, or plants)
        • Custom-made products (such as special orders or personalized items)
        • Downloadable products (such as ebooks, music, or software)
        • Some health and personal care items (for hygiene reasons)
    • To complete your return, please contact us at info@tinydabba.com or call us at [Phone Number]. We will provide you with instructions on how to return your item(s).
    • Shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.
    • Once we receive your item and inspect it, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method within 3 business days.
    • Depending on your bank or credit card issuer, it may take an additional 7 days for the refund to reflect in your account.

Refunds and Exchanges:

    • All refunds will be made to the original payment method used for the purchase.
    • We do not offer exchanges at this time.
    • If you wish to receive a different item, you will need to return the original item for a refund and then place a new order for the desired item.

Exceptions:

    • If your item appears to be defective or damaged, please contact us immediately at info@tinydabba.com or call us at [Phone Number]. We will work with you to resolve the issue as quickly as possible.
    • If you return an item after the 7-day return window, we will not be able to offer a refund or exchange.

Contact Us:

If you have any questions about our return and refund policy, please contact us at info@tinydabba.com